Wouldn't it be great to have the time to sit with each customer and just talk about your company? And they could tell you how exactly they felt about what they like, don't like, and what they would spend endless amounts of money on if only it was offered? Well, believe it or not, through social media you can virtually hang out in their living rooms, home offices; or with the explosion of mobile devices, wherever they are the moment they decide to talk about you (without being creepy).
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